Core Operations

Manage Every Shipment, Every Mode, From One Platform

Air, Sea, Road & Multimodal — In One Connected Workflow

Whether it's a single import consignment, a complex multimodal shipment spanning three continents, or a high-volume consolidation operation handling hundreds of LCL bookings per week — Zybo Freight Forwarding gives your operations team one platform to manage it all. Built for how freight forwarders actually work.

The Challenge

Where Most Teams Struggle

On any given day, your operations team is simultaneously managing an import airfreight consignment from Hong Kong, a transhipment ocean shipment via Jebel Ali, a road freight delivery across three countries, and an LCL consolidation being picked up from six different shippers — each with its own documents, tracking milestones, carrier bookings, and customs entries. Without the right system, your team spends the majority of the day managing information instead of managing freight.

The Zybo Solution

How Freight Forwarding Helps

Zybo Freight Forwarding is a complete shipment management module built around the full operational lifecycle of every type of freight forwarding job — from booking entry to cargo delivery and final invoice. Air, ocean, road, and multimodal shipments are all managed within the same platform, using the same interface, with every document and notification generated automatically from data already in the system.

The Operations Challenge

What It's Costing You Today

Freight forwarding is one of the most complex coordination challenges in global business. Here's where that complexity turns into real operational cost.

Common Pain PointReal-World Cost
Separate systems for different transport modesOperations staff switch between 3–5 systems per day — reducing efficiency and increasing error risk
Manual document generationAWBs, BLs, packing lists, customs entries — hours of manual work per shipment that could be automated
No automated client notificationsOperations teams spend significant time answering "where is my shipment?" calls the system should answer automatically
Data re-entry between booking and documentationEvery re-entry is an error risk — one wrong digit on a customs document causes delays and fines
No real-time visibility for managementDirectors and account managers flying blind on shipment status, on-time performance, and exception frequency
Consolidation management in spreadsheetsLCL consolidations managed manually — missing cut-offs, mis-allocated cargo, billing errors
Key Features

What Freight Forwarding Delivers

Multi-Modal Operations

Manage air, ocean, road and multimodal freight in one connected workflow.

MAWB / HAWB Management

Issue and control master and house air waybills with full e-AWB support.

OBL / HBL Management

Manage master and house bills of lading, draft BL, surrender and telex release.

Consolidation & Co-Loading

Build LCL consolidations, manage cut-offs, outturn reports and per-shipper billing.

Documentation Automation

Generate shipping instructions, invoices, packing lists and DG declarations from job data.

Shipment Tracking

Track shipments by milestone — booking, gate-in, sailed, arrived, delivered.

Automated Notifications

Pre-alerts and arrival notices sent automatically at every configured milestone.

Live Job P&L

Buy and sell rates recorded at booking give real-time margin visibility, job by job.

Multi-Branch Ready

Run operations across branches with a single consolidated management view.

Coverage

Complete Coverage Across Every Transport Mode

Air Freight — Import and Export

Full e-AWB generation and submission, HAWB and MAWB management, airline booking and cargo space allocation, automated pre-alerts, cargo release, and full documentation archiving for compliance.

CapabilityDetail
e-AWB generationGenerate and submit electronic Air Waybills directly from shipment data — compliant with IATA e-AWB standards.
HAWB / MAWB managementIssue House AWBs and link to Master AWBs for consolidated consignments with full split tracking.
Airline booking managementManage space bookings, confirmation tracking, and amendment workflows with all major airlines.
Cargo release managementTrack cargo arrival, customs clearance, delivery order issuance, and collection confirmation at destination.
Pre-alert automationAutomated pre-alert emails to destination agents, consignees, and customs brokers at key milestones.
Dangerous goods managementDG declaration fields and document generation for IATA-compliant DG consignments.

Ocean Freight — FCL and LCL

Comprehensive tools for the full shipping cycle, from booking through to delivery and freight release.

CapabilityDetail
SOB managementShipped on Board confirmation management with automatic updating of all related documents and client notifications.
OBL / Telex releaseManage Original Bill of Lading issuance, surrender, and telex release instructions with a full audit trail.
LCL consolidation managementPlan, manage and track LCL consolidations with cut-off management, outturn reports, and per-shipper billing.
FCL booking and trackingFull container booking management with vessel tracking, ETD/ETA management, and rolling schedule updates.
Freight release managementManage freight payment confirmation, cargo release issuance, and delivery order generation at destination.
Pre-alert and arrival noticeAutomated pre-alert to destination agents and arrival notices to consignees at departure and arrival.
Dangerous goods / IMOIMDG documentation fields and dangerous goods declaration management for ocean consignments.

Road Freight — FTL and LTL

Full truck loads and part loads, with integration to the TMS module for live fleet tracking and driver management.

CapabilityDetail
FTL / LTL booking managementCreate and manage full truck load and part load jobs with route, vehicle type, and weight/volume specifications.
Driver and vehicle assignmentAssign drivers and vehicles directly from the TMS module — with availability checking and load optimisation.
Delivery confirmationElectronic proof of delivery capture with GPS timestamp, driver signature, and photo upload via mobile driver app.
CMR / consignment note generationAutomatic generation of CMR documents and road freight consignment notes from shipment data.
Integration with TMSReal-time fleet tracking data from TMS is linked to road freight shipment files for complete visibility.

Multimodal Shipments

Manage complex multimodal shipments — where a single cargo movement involves multiple transport modes — in a single shipment file, eliminating the need for separate job files per leg.

  • Single shipment file covering all transport legs and modes
  • Per-leg document management — separate documents for each transport leg within one job
  • Cross-mode milestone tracking — single timeline view of all shipment milestones across all modes
  • Automated client notifications triggered at any leg milestone
  • Consolidated invoicing across all legs, all carriers, and all charges in one job file
Documentation

Every Freight Document, Generated Automatically

Zybo Forwarding eliminates manual document preparation by auto-generating all standard freight documents from the shipment data already in the system.

DocumentAuto-Generation Support
Commercial InvoiceGenerated from shipment value and commodity data
Packing ListGenerated from cargo dimensions, weights, and package count
Bill of Lading (OBL / HBL)Generated and managed within the platform with full version control
Air Waybill (MAWB / HAWB)e-AWB compliant generation and submission
Cargo Release / Delivery OrderGenerated at release confirmation milestone
Pre-Alert NotificationsAutomated email pre-alerts to agents and consignees
Arrival NoticeAutomated arrival notice generation and dispatch
Certificate of OriginCO template generation from shipment and shipper data
Shipping InstructionsFormatted shipping instructions to carriers from booking data
Dangerous Goods DeclarationIATA/IMDG compliant DG declaration templates
Built For

Who Uses Freight Forwarding

Import / Export Coordinators

One workflow for booking, documentation, tracking and invoicing.

Pricing Teams

Saved rate cards, contract management and quote generation.

Freight Operations Teams

Connected shipment data across air, sea and road.

Multi-Branch Forwarders

Intercompany shipment, cost and revenue alignment.

Explore More

Forwarding Doesn't Work Alone — It Works With Everything

FAQ

Frequently Asked Questions — Zybo Freight Forwarding

Yes. Zybo Forwarding manages air freight (import and export), ocean freight (FCL and LCL), road freight (FTL and LTL), and multimodal shipments within a single platform. Each transport mode has its own workflow, documentation set, and carrier booking tools — all accessible from the same interface and sharing the same shipment database.

Yes. Zybo Forwarding supports both import and export operations for all transport modes. Import and export jobs have distinct workflows reflecting the different operational steps, documentation requirements, and milestone sequences for each direction. Both import and export data is visible in consolidated reporting and BI dashboards.

Zybo Forwarding generates e-AWBs directly from shipment data entered into the system. The e-AWB is formatted in compliance with IATA standards and can be submitted electronically to the airline through configured carrier connectivity. This eliminates paper AWB handling and reduces the time between booking confirmation and AWB issuance.

Yes. Zybo Forwarding includes full LCL consolidation management tools. You can plan and manage LCL consolidations with multiple shippers, track individual cargo cut-off deadlines, generate outturn reports at arrival, manage per-shipper House BL issuance, and produce consolidated billing across all shippers in a consolidation.

No. All standard freight documents — commercial invoices, packing lists, BLs, AWBs, delivery orders, pre-alerts, arrival notices, and certificates of origin — are generated automatically from the shipment data already entered into the system. Editing and customisation is available for non-standard requirements.

Yes. Zybo includes a client shipment tracking portal that can be enabled for your customers. Clients log in to see the real-time status of their shipments, download documents, and review shipment history — without calling your operations team.

Zybo Forwarding includes dangerous goods fields and documentation support for both air (IATA) and ocean (IMDG) dangerous goods requirements. DG declarations are generated from the shipment data, and the system flags DG consignments for the operations team. Integration with DG screening tools is available on request.

Yes. Zybo Forwarding supports transhipment operations where cargo moves through one or more intermediate ports or airports before reaching the final destination, with each leg managed within the same shipment file.

Yes. Zybo Forwarding integrates with major shipping lines via EDI for booking confirmations, sailing schedule updates, container tracking, and cargo release notifications. Availability depends on deployment geography — contact our team for current integration status with specific carriers.

Zybo Forwarding sends automated email and SMS notifications to clients and internal stakeholders at every configured shipment milestone — departure confirmation, vessel sailing, estimated arrival, customs clearance, cargo release, and delivery confirmation. Templates are customisable with your company branding.

Yes. Zybo Forwarding includes an agent management module for your overseas agent network — contact details, trade lane coverage, rate agreements, and performance history. Pre-alerts and job handovers are managed directly from within the shipment file.

Yes. Multi-branch freight forwarders can manage operations across all branches from a single platform. Each branch has its own job files, billing and operational data, while management has a consolidated view of all branch operations. Jobs can be transferred between branches with full history preserved.

Every forwarding job has a live job P&L from the moment it's booked. Buy rates (carrier costs) and sell rates (client charges) are recorded at booking, and actual costs update as carrier invoices are received — showing gross margin in real time without waiting for month-end reconciliation.

Zybo Forwarding is designed for international freight forwarders of all sizes — from specialist niche forwarders handling specific commodities or trade lanes to multi-mode forwarders managing thousands of shipments per month. It's also used by logistics divisions of trading companies, manufacturers with in-house freight operations, and 3PL providers managing forwarding alongside warehousing.

Every Shipment Connected. From Enquiry to Invoice.

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